Which countries do you deliver to?
We deliver worldwide.
Do you deliver on Bank Holidays?
Bank Holidays are not classed as working day so we don't include these in our estimated delivery times. In this instance you should expect delivery on the next working day.
When you ship overseas do you combine postage charges /send items together?
We will post your items together as long as the total weight of the parcel is less than 2kg. Postage for items shipped overseas is charged per item. This is to ensure a more efficient and faster delivery of your goods.
For International orders please allow 5 to 7 days for delivery.
How can I pay for my order?
PayPal is the fastest and most secure payment method to pay for your order. For your security we only despatch your order to the address you provide us via PayPal.
When will payment be taken for my order?
Payment will be taken when you place your order. We will then endeavour to get your item posted out to you on the very same day
As soon as you pay, eBay & PayPal will email you to let you know it's been received and as soon as we've shipped your order, we'll let you know by email that it has been despatched and the tracking number if applicable.
How do I return an item?
We want to ensure you are totally satisfied when shopping with us, so if you change your mind for any reason, you are able to report an item that is unworn, still has its tags intact and in a resalable condition to us for Return, within 30 days of it being received by you.
Holiday Returns (1 November to 31st December)
Extended holiday return period is offered till 31st January if ordered between 1st November to 31st December.
To arrange a return, you will need to pack the item securely and fill the enclosed returns paperwork which will include:
- Your User ID
- The item you would like to return
- The reason for return
- Whether you would like a refund or a replacement
Please ask for a "Proof of posting certificate" as we cannot be held responsible for goods that go missing whilst in transit.
Apparelicks Returns Dept.
43 Julia Street
When can't I return an item for exchange or refund?
In following circumstances we cannot exchange or refund your payment.
- If the item has been worn
- If the item has labels missing
- If your returns period has expired
When will I receive my exchange or refund?
We will process your exchange or refund as soon as your item is received back into our warehouse.
Contact Us via eBay Message, email or phone. Customer service will be happy to assist with any queries.
Operating times are:
Monday to Friday 9.00am to 5.00pm.
Email and Phone contact details are only displayed in business information section as per eBay seller contact policy.